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Oris Work
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Oris Work

CRM, projects, communication, and client portal - unified in one workspace by Oris Work.

India

Product

  • Features
  • Pricing
  • CRM & Pipeline
  • Project Management
  • Team Chat
  • Client Portal
  • Integrations
  • Custom Objects

Industries

  • Professional Services
  • Restaurants & F&B
  • Healthcare & Clinics
  • Real Estate
  • Universal

Compare

  • vs Zoho One
  • vs Perfex CRM
  • vs Bigin by Zoho
  • Tally Integration

Resources

  • Documentation
  • API Reference
  • Blog
  • Resources
  • Help Center

Company

  • About
  • Careers
  • Contact
  • Privacy Policy
  • Terms of Service
  • Cookie Policy

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Getting Started

  • Quick Start Guide
  • Inviting & Managing Team Members
  • Your First-Day Checklist
  • Roles and Permissions
  • Custom Roles
  • Switching Between Organisations
  • Sessions and Staying Signed In

Clients & Contacts

  • Adding a Client
  • Importing Clients from a CSV
  • Merging Duplicate Records
  • Client Groups
  • Client Services Card and Turning a Service On
  • Do Not Chase: Pausing Automated Reminders

CRM

  • Contacts & Companies
  • Deals & Sales Pipeline
  • Lead Management

Invoicing & Money

  • Invoicing
  • Payments & Receipts
  • Setting Invoice Due Dates
  • Estimates and Proposals
  • Payment Links
  • Overdue Reminders and Dunning
  • Recurring Invoices and Retainers
  • Vendor Bills
  • E-way Bills
  • GST Basics in Oris Work

Practice Management

  • Client Engagements
  • Client Portal
  • Tasks: Create, Assign and Track Work
  • Timesheets: Submit, Approve and Lock
  • Time Budgets Report
  • Notices and the Notice Reply Service
  • Compliance Calendar
  • Document Requests
  • Sign-off Pipeline: Partner, Client, Filed

Communication

  • WhatsApp inbox setup
  • Linking a WhatsApp line by QR code
  • WhatsApp logged out or disconnected
  • Auto-link WhatsApp numbers to clients
  • Email setup
  • Team chat basics
  • Threads, mentions and reactions in chat
  • Files, search, pins and saved messages in chat
  • Messaging AI bots in chat
  • Client chat

Reputation

  • Requesting reviews
  • How review ratings are routed

Growth

  • Lead routing and the first-response SLA
  • Segments
  • Campaigns basics

AI

  • Oris AI assistant
  • AI bots and their approval gate

Projects

  • Project Management

Modules

  • Payroll with PeopleOS
  • Books Module (ThynkBooks)
  • Tax Module (ThynkTax)
  • Audit Module (ThynkAudit)
  • Filings Module (ThynkFile)

Integrations & API

  • Accounting Connectors
  • REST API Overview

Security & Privacy

  • Data Encryption and PAN Handling
  • DPDP Consent and the PII Access Log
  • How Workspaces Are Kept Separate
  • Exporting Your Data

Troubleshooting & FAQ

  • "Too many requests" or "Rate limit exceeded"
  • "Reset token is invalid or expired"
  • "Your session expired"
  • WhatsApp Messages Are Not Coming In
  • Review Link Shows "404 Not Found"
  • "This may already exist" Duplicate Warnings

For your clients

  • Signing in to your client portal
  • Setting a password from your link
  • Messages with attachments
  • Paying your invoices online
  • Signing documents online
  • Leaving a review
Docs/Security & Privacy/How Workspaces Are Kept Separate

How Workspaces Are Kept Separate

A plain-language overview of how one firm’s data is kept apart from another’s.


The idea

Oris Work is shared software, but every firm gets its own workspace. Everything you create — clients, invoices, documents, messages — belongs to your workspace only, and other firms cannot see it.

How it is enforced

  • When you sign in you receive a pass that names your workspace. The server reads the workspace from that pass on every request, never from something you type.
  • Every data query is limited to that workspace.
  • Permissions (your role, and any custom role) are checked on the server for every action, not just in the screen.
  • If you belong to several workspaces, switching issues a new pass for the new workspace. The server first checks you have an active membership there.

Links shared outside the firm

Client portal links, signing links, payment links and review links each point to one specific record. Opening one does not give access to anything else in your workspace.

What you control

  • Who is in your workspace and what role they hold (Settings → Team).
  • Custom roles and per-module access (Settings → Roles).
  • Whether two-factor authentication is required for all members.
  • Removing people: deactivating a member stops their access.
  • The Audit Log (admins only) shows key account and role changes.
  • Your workspace’s data residency is shown under Settings → Profile.

What you should do

  • Do not share your login. Invite colleagues so each person has their own account and a role that fits.
  • Remove people promptly when they leave.
  • Check the workspace name in the top bar if you belong to several (see Switching Between Organisations).

Related guides

Switching Between Organisations

Use one login for several firms or workspaces and switch between them from the top bar.

Roles and Permissions

What Admin, Manager, Operator, Member and Viewer can each do, and how to change someone’s role.

Data Encryption and PAN Handling

What Oris Work stores encrypted, how PAN is protected, and what never leaves in an export.

Sessions and Staying Signed In

How long you stay signed in, how silent renewal works, and how to sign out.