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Oris Work

CRM, projects, communication, and client portal - unified in one workspace by Oris Work.

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Getting Started

  • Quick Start Guide
  • Finding Your Way Around
  • Inviting & Managing Team Members
  • Your First-Day Checklist
  • Roles and Permissions
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Clients & Contacts

  • Adding a Client
  • Importing Clients from a CSV
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  • Client Services Card and Turning a Service On
  • Do Not Chase: Pausing Automated Reminders

CRM

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  • Workflow Blueprints: gating deal stages
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Invoicing & Money

  • Invoicing
  • Payments & Receipts
  • Setting Invoice Due Dates
  • Estimates and Proposals
  • Payment Links
  • Overdue Reminders and Dunning
  • Recurring Invoices and Retainers
  • Vendor Bills
  • E-way Bills
  • GST Basics in Oris Work
  • Cash Alerts: Emails When Cash Needs Attention

Practice Management

  • Client Engagements
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Communication

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Growth

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Projects

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Modules

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  • Books Module (ThynkBooks)
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Integrations & API

  • Accounting Connectors
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Troubleshooting & FAQ

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For your clients

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Docs/Invoicing & Money/Cash Alerts: Emails When Cash Needs Attention

Cash Alerts: Emails When Cash Needs Attention

Opt in to emails that fire when cash is projected to run short, a large payment arrives, a large invoice goes overdue, a promise to pay is broken, or payroll cannot be covered.


What they are

Cash alerts are emails (and bell notifications) that go out only when something crosses a threshold you set. They are not a weekly report. They are off for every workspace until an admin turns them on in Settings, Cash alerts, and they only ever go to people who can see firm-wide money.

The five alerts

  • Projected cash shortfall: the 12-week cash forecast goes below your floor (default zero) within the next 6 weeks. Sent at most once a week.
  • Large receipt: a payment of ₹1,00,000 or more was recorded in the last day.
  • Large or ageing overdue: an invoice of ₹1,00,000 or more became overdue, one client's overdue total crossed ₹1,00,000, or an invoice of ₹25,000 or more turned 60 or 90 days overdue. Each only once.
  • Broken promise to pay: the promised date passed and an invoice of ₹50,000 or more is still unpaid.
  • Payroll vs expected cash: the next payroll (last finalised month, from Payroll or PeopleOS) costs more than the cash the forecast expects before it is paid. Starts 10 days ahead.

Turn it on

  • Open Settings, Cash alerts (admins only).
  • Set the thresholds. Enter your cash in bank today if you can: the forecast does not know your bank balance, so without it, shortfall and payroll alerts measure net movement from today.
  • Press "Check now (sends nothing)" to see which alerts would fire right now with their numbers. It uses what is on screen, saved or not.
  • Press "Send me a test alert" to see the email (only to you, 3 an hour).
  • Tick "Send cash alerts" and Save.

When and to whom

The check runs every two hours. Alerts are not sent in the quiet hours (default 9 pm to 7 am India time); anything still true afterwards goes out at the first check after the window closes. Alerts found at the same check come as one email. By default every admin who can see firm-wide money gets them; tick people under "Who gets these" to choose exactly who. Someone who cannot see firm-wide money is never emailed, even if they are ticked.

Never twice

Every alert has a key naming the condition (for example the week for a shortfall, or the invoice and the 60-day mark for an ageing alert), so the same condition does not send again. A "wait at least" setting holds back repeat alerts of the same kind. A failed email is retried at the next checks, up to three times.

Stopping the emails

Every alert ends with a link to change settings and a "Stop these emails" link that stops the emails for that one person. They still see alerts in the bell, and an admin can turn their email back on in Settings, Cash alerts. Turning the master switch off stops everything.

Related guides

Setting Invoice Due Dates

Choose between 'days after the invoice date' and 'last day of the month' for each client.