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Oris Work

CRM, projects, communication, and client portal - unified in one workspace by Oris Work.

India

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  • Professional Services
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  • vs Perfex CRM
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  • Tally Integration

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Getting Started

  • Quick Start Guide
  • Inviting & Managing Team Members
  • Your First-Day Checklist
  • Roles and Permissions
  • Custom Roles
  • Switching Between Organisations
  • Sessions and Staying Signed In

Clients & Contacts

  • Adding a Client
  • Importing Clients from a CSV
  • Merging Duplicate Records
  • Client Groups
  • Client Services Card and Turning a Service On
  • Do Not Chase: Pausing Automated Reminders

CRM

  • Contacts & Companies
  • Deals & Sales Pipeline
  • Lead Management

Invoicing & Money

  • Invoicing
  • Payments & Receipts
  • Setting Invoice Due Dates
  • Estimates and Proposals
  • Payment Links
  • Overdue Reminders and Dunning
  • Recurring Invoices and Retainers
  • Vendor Bills
  • E-way Bills
  • GST Basics in Oris Work

Practice Management

  • Client Engagements
  • Client Portal
  • Tasks: Create, Assign and Track Work
  • Timesheets: Submit, Approve and Lock
  • Time Budgets Report
  • Notices and the Notice Reply Service
  • Compliance Calendar
  • Document Requests
  • Sign-off Pipeline: Partner, Client, Filed

Communication

  • WhatsApp inbox setup
  • Linking a WhatsApp line by QR code
  • WhatsApp logged out or disconnected
  • Auto-link WhatsApp numbers to clients
  • Email setup
  • Team chat basics
  • Threads, mentions and reactions in chat
  • Files, search, pins and saved messages in chat
  • Messaging AI bots in chat
  • Client chat

Reputation

  • Requesting reviews
  • How review ratings are routed

Growth

  • Lead routing and the first-response SLA
  • Segments
  • Campaigns basics

AI

  • Oris AI assistant
  • AI bots and their approval gate

Projects

  • Project Management

Modules

  • Payroll with PeopleOS
  • Books Module (ThynkBooks)
  • Tax Module (ThynkTax)
  • Audit Module (ThynkAudit)
  • Filings Module (ThynkFile)

Integrations & API

  • Accounting Connectors
  • REST API Overview

Security & Privacy

  • Data Encryption and PAN Handling
  • DPDP Consent and the PII Access Log
  • How Workspaces Are Kept Separate
  • Exporting Your Data

Troubleshooting & FAQ

  • "Too many requests" or "Rate limit exceeded"
  • "Reset token is invalid or expired"
  • "Your session expired"
  • WhatsApp Messages Are Not Coming In
  • Review Link Shows "404 Not Found"
  • "This may already exist" Duplicate Warnings

For your clients

  • Signing in to your client portal
  • Setting a password from your link
  • Messages with attachments
  • Paying your invoices online
  • Signing documents online
  • Leaving a review
Docs/Modules/Audit Module (ThynkAudit)

Audit Module (ThynkAudit)

Start and run audit engagements for clients in ThynkAudit, opened inside Oris Work.


What it is

ThynkAudit is the audit module, covering statutory, tax, limited-review, trust and internal audits. It opens inside Oris Work and signs you in automatically. It appears in the sidebar as Audit and on each client page as the Audit tab.

Start an audit for a client

  • Open the client's page and choose the Audit tab.
  • Click 'Start an audit engagement'.
  • Choose the 'Kind of audit': Statutory audit, Tax audit (Form 3CD), Statutory + tax audit, Limited review, Trust audit or Internal audit.
  • Choose the Financial year. The list starts with the most recently closed year.
  • Optionally enter the client's PAN, then click Start.
  • The engagement is created in your firm's ThynkAudit with the client's name (and GSTIN, if on file). Starting an audit needs the manager role or above.

Follow progress

The Audit tab lists the client's audits with Audit, Year, Stage, 'Report signed' and UDIN. Stages run New, Accepted, Planning, Fieldwork, Review, Reporting, Filed, Archived and Cancelled. Click Open on a row to load that audit in ThynkAudit below the table, where planning, fieldwork and the report are done.

Who can open it

By default every role can open Audit and see the tab. Starting an audit needs manager or admin. Members on a custom role need the 'Audit (ThynkAudit)' read permission under Settings → Roles → Client modules. There is no separate turn-on step per client: the tab is available whenever the module is on for your organisation.

If the module is not enabled

If Audit is not on for your organisation, it is not in the sidebar, and opening the page shows 'ThynkAudit isn't switched on for your workspace'. An admin can add a note and click 'Request ThynkAudit' and the Oris team will follow up. A lapsed subscription is explained and your data is kept.

Common problems

  • 'No audits for this client yet — start one above': use 'Start an audit engagement'.
  • 'Could not start the audit': the message under it explains why. A permission message means your role is below manager.
  • 'Your role does not include access to this module': ask an admin to review your role.
  • The embedded view is blank: click Retry, or sign in again if your session has expired.

Related guides

Tax Module (ThynkTax)

Prepare and track client returns in ThynkTax, opened inside Oris Work.

Filings Module (ThynkFile)

Prepare financial statements and ROC filings for company and LLP clients in ThynkFile.

Client Engagements

Manage service engagements from proposal to delivery and sign-off.

Client Portal

Give clients a secure self-service portal to view documents, approve work, and pay invoices.