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Oris Work

CRM, projects, communication, and client portal - unified in one workspace by Oris Work.

India

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Getting Started

  • Quick Start Guide
  • Inviting & Managing Team Members
  • Your First-Day Checklist
  • Roles and Permissions
  • Custom Roles
  • Switching Between Organisations
  • Sessions and Staying Signed In

Clients & Contacts

  • Adding a Client
  • Importing Clients from a CSV
  • Merging Duplicate Records
  • Client Groups
  • Client Services Card and Turning a Service On
  • Do Not Chase: Pausing Automated Reminders

CRM

  • Contacts & Companies
  • Deals & Sales Pipeline
  • Lead Management

Invoicing & Money

  • Invoicing
  • Payments & Receipts
  • Setting Invoice Due Dates
  • Estimates and Proposals
  • Payment Links
  • Overdue Reminders and Dunning
  • Recurring Invoices and Retainers
  • Vendor Bills
  • E-way Bills
  • GST Basics in Oris Work

Practice Management

  • Client Engagements
  • Client Portal
  • Tasks: Create, Assign and Track Work
  • Timesheets: Submit, Approve and Lock
  • Time Budgets Report
  • Notices and the Notice Reply Service
  • Compliance Calendar
  • Document Requests
  • Sign-off Pipeline: Partner, Client, Filed

Communication

  • WhatsApp inbox setup
  • Linking a WhatsApp line by QR code
  • WhatsApp logged out or disconnected
  • Auto-link WhatsApp numbers to clients
  • Email setup
  • Team chat basics
  • Threads, mentions and reactions in chat
  • Files, search, pins and saved messages in chat
  • Messaging AI bots in chat
  • Client chat

Reputation

  • Requesting reviews
  • How review ratings are routed

Growth

  • Lead routing and the first-response SLA
  • Segments
  • Campaigns basics

AI

  • Oris AI assistant
  • AI bots and their approval gate

Projects

  • Project Management

Modules

  • Payroll with PeopleOS
  • Books Module (ThynkBooks)
  • Tax Module (ThynkTax)
  • Audit Module (ThynkAudit)
  • Filings Module (ThynkFile)

Integrations & API

  • Accounting Connectors
  • REST API Overview

Security & Privacy

  • Data Encryption and PAN Handling
  • DPDP Consent and the PII Access Log
  • How Workspaces Are Kept Separate
  • Exporting Your Data

Troubleshooting & FAQ

  • "Too many requests" or "Rate limit exceeded"
  • "Reset token is invalid or expired"
  • "Your session expired"
  • WhatsApp Messages Are Not Coming In
  • Review Link Shows "404 Not Found"
  • "This may already exist" Duplicate Warnings

For your clients

  • Signing in to your client portal
  • Setting a password from your link
  • Messages with attachments
  • Paying your invoices online
  • Signing documents online
  • Leaving a review
Docs/Invoicing & Money/Vendor Bills

Vendor Bills

Record what vendors bill you, track input tax credit and mark bills paid.


What it is

Vendor Bills is your accounts-payable list: the bills your suppliers send you. Each bill records the vendor, tax split and which lines are eligible for input tax credit (ITC), so it can be matched against GSTR-2B later. Find it at Finance → Vendor Bills. Your role needs access to vendor bills, and bills belong to a vendor, which you add under Finance → Vendors.

Record a bill

  • Open Finance → Vendor Bills and click 'New bill'.
  • Choose the Vendor and enter the Vendor's bill number. Bill date defaults to today; Due date and Category are optional.
  • Tick 'Reverse charge liability' if it applies.
  • Add line items: Description, HSN/SAC, Qty, price, tax rate and cess. New lines start at 18% tax.
  • Untick the ITC box on lines where credit is blocked (Section 17(5), for example employee welfare or motor vehicles). Those show as 'Blocked' on the bill.
  • Click 'Save as draft'. The CGST/SGST/IGST split is worked out on save from the vendor's state.

Draft, approve, pay

  • Draft: you can Edit the line items, 'Approve' it or Cancel it.
  • Approved: use 'Record payment' with amount, mode, date and reference. You cannot pay more than the balance.
  • Partially paid and Paid follow automatically as payments are recorded.
  • Cancel is available until a bill is paid and cannot be undone.

Limits

  • A vendor cannot have two bills with the same bill number: you get 'This vendor already has a bill with this number'.
  • Only a draft bill can be approved or edited. Once approved, a bill is locked.
  • On screen, Edit changes the line items of a draft; to correct anything else, cancel the bill and enter it again.

Totals and the vendor ledger

The list shows Bill #, Vendor, Date, Due, Total, Balance and Status, can be filtered by status (Draft, Approved, Partially paid, Paid, Cancelled) and exported. The figure at the top adds up what is still owed on approved and partly paid bills. The bill page shows subtotal, tax by head, round-off, ITC-eligible tax, payments and an Attachments panel for the vendor's scanned bill.

GSTR-2B reconciliation

Bills that are not cancelled can be used as the books side when you reconcile against GSTR-2B at Finance → GST 2B recon. Make sure each vendor has a GSTIN so bills can be matched.

Related guides

GST Basics in Oris Work

How GST is split into CGST and SGST or IGST, and the settings that drive it.

Payments & Receipts

Record offline payments, track outstanding balances, and send receipts.

Invoicing

Create, send, and track GST-compliant invoices.

E-way Bills

Generate a GST e-way bill from an invoice, add the vehicle number later and cancel if needed.