Bigin is a great pipeline CRM for teams with simple needs. Oris Work is what you use when you also need projects, a client portal, invoicing, and HR - all in one place.
When Bigin is the right choice
If your only need is pipeline management - contacts, deals, and follow-up reminders - Bigin's free plan is genuinely excellent. It's simple, fast, and purpose-built for teams that don't need anything beyond a CRM.
Most teams hit its limits when they start needing project tracking, client-facing portals, invoicing, or team chat - at which point the Zoho ecosystem starts pulling you toward multiple apps and multiple subscriptions.
| Feature | Oris Work | Bigin by Zoho |
|---|---|---|
| CRM pipeline | ✓ Full kanban pipeline | ✓ Core strength |
| Project management | ✓ Full project boards, sub-tasks, Gantt | ✗ Not available |
| Team chat | ✓ Real-time channels + record-linked chat | ✗ Not available |
| Client portal | ✓ Token-gated portal with projects + messaging | ✗ Not available |
| Invoicing | ✓ Invoices, recurring, PDF, payment links | ✗ Not available |
| HR and payroll | ✓ Native payroll (PF/ESI/TDS, payslips), included on every plan | ✗ Not available |
| Accounting connectors | ✓ Tally, Zoho Books, QuickBooks, Xero + 4 more | ✗ Not available |
| AI assistant | ✓ Oris AI - context-aware, every page | Limited (Zia snippets) |
| Vertical configuration | ✓ Industry-specific setup in under 10 min | ✗ Generic setup |
| GST invoicing | ✓ Native, included on every plan (full ledger via ThynkBooks add-on) | ✗ Need Zoho Books add-on |
| Pricing (India) | INR 399/user/mo (up to 10 users; unlimited on Growth+) | Free (3 users) / INR 599+/user/mo |
| Workflow automations | ✓ Full workflow builder + webhooks | Limited (paid plans) |
| Custom objects | ✓ 14 field types, runtime schema extension | ✗ Not available |
When you outgrow Bigin, Zoho's next step is Zoho One - INR 1,500/employee/month for 45 separate apps. When you outgrow Oris Work's base plan, the next step is adding PeopleOS, ThynkBooks, or ThynkReach - they appear in your existing navigation. No new login. No new interface to learn.
Oris Work grows as one system. Zoho grows as more systems.
CRM, projects, invoicing, team chat. From INR 399/user/month, or INR 799/user/month with the client portal. Free for 14 days.
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