O
Oris Work
Pricing
About
Sign inStart free trial
O
Oris Work

CRM, projects, communication, and client portal - unified in one workspace by Oris Work.

India

Product

  • Features
  • Pricing
  • CRM & Pipeline
  • Project Management
  • Team Chat
  • Client Portal
  • Integrations
  • Custom Objects

Industries

  • Professional Services
  • Restaurants & F&B
  • Healthcare & Clinics
  • Real Estate
  • Universal

Compare

  • vs Zoho One
  • vs Perfex CRM
  • vs Bigin by Zoho
  • Tally Integration

Resources

  • Documentation
  • API Reference
  • Blog
  • Resources
  • Help Center

Company

  • About
  • Careers
  • Contact
  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2026 Oris Intelligence Private Limited. All rights reserved.

All systems operational
PrivacyTermsCookiesSecurity
← All docs

Getting Started

  • Quick Start Guide
  • Inviting & Managing Team Members
  • Your First-Day Checklist
  • Roles and Permissions
  • Custom Roles
  • Switching Between Organisations
  • Sessions and Staying Signed In

Clients & Contacts

  • Adding a Client
  • Importing Clients from a CSV
  • Merging Duplicate Records
  • Client Groups
  • Client Services Card and Turning a Service On
  • Do Not Chase: Pausing Automated Reminders

CRM

  • Contacts & Companies
  • Deals & Sales Pipeline
  • Lead Management

Invoicing & Money

  • Invoicing
  • Payments & Receipts
  • Setting Invoice Due Dates
  • Estimates and Proposals
  • Payment Links
  • Overdue Reminders and Dunning
  • Recurring Invoices and Retainers
  • Vendor Bills
  • E-way Bills
  • GST Basics in Oris Work

Practice Management

  • Client Engagements
  • Client Portal
  • Tasks: Create, Assign and Track Work
  • Timesheets: Submit, Approve and Lock
  • Time Budgets Report
  • Notices and the Notice Reply Service
  • Compliance Calendar
  • Document Requests
  • Sign-off Pipeline: Partner, Client, Filed

Communication

  • WhatsApp inbox setup
  • Linking a WhatsApp line by QR code
  • WhatsApp logged out or disconnected
  • Auto-link WhatsApp numbers to clients
  • Email setup
  • Team chat basics
  • Threads, mentions and reactions in chat
  • Files, search, pins and saved messages in chat
  • Messaging AI bots in chat
  • Client chat

Reputation

  • Requesting reviews
  • How review ratings are routed

Growth

  • Lead routing and the first-response SLA
  • Segments
  • Campaigns basics

AI

  • Oris AI assistant
  • AI bots and their approval gate

Projects

  • Project Management

Modules

  • Payroll with PeopleOS
  • Books Module (ThynkBooks)
  • Tax Module (ThynkTax)
  • Audit Module (ThynkAudit)
  • Filings Module (ThynkFile)

Integrations & API

  • Accounting Connectors
  • REST API Overview

Security & Privacy

  • Data Encryption and PAN Handling
  • DPDP Consent and the PII Access Log
  • How Workspaces Are Kept Separate
  • Exporting Your Data

Troubleshooting & FAQ

  • "Too many requests" or "Rate limit exceeded"
  • "Reset token is invalid or expired"
  • "Your session expired"
  • WhatsApp Messages Are Not Coming In
  • Review Link Shows "404 Not Found"
  • "This may already exist" Duplicate Warnings

For your clients

  • Signing in to your client portal
  • Setting a password from your link
  • Messages with attachments
  • Paying your invoices online
  • Signing documents online
  • Leaving a review
Docs/Invoicing & Money/Payments & Receipts

Payments & Receipts

Record offline payments, track outstanding balances, and send receipts.


Recording a payment

Open an invoice and click "Record Payment". Enter the amount, date, payment method (bank transfer, cheque, UPI, cash), and a reference number. The invoice status updates automatically — a fully paid invoice moves to "Paid".

Online payments

An admin connects their firm’s own Razorpay or Stripe account in Settings → Payments: choose Connect, paste the keys from your gateway dashboard, and Oris Work checks them with the gateway before saving (nothing is saved if the check fails). Then copy the Webhook URL shown on the same card into your gateway dashboard (Razorpay event: payment_link.paid; Stripe event: checkout.session.completed) and paste the webhook secret back so paid invoices update automatically. Clients then see Pay now on invoices and pay by UPI, card, or net banking. Pay now only appears once a gateway is connected.

Payment receipts

After a payment is recorded, a receipt PDF is automatically generated and emailed to the client. The receipt shows invoice reference, amount paid, payment method, and running balance.

Customer statement

The Statement tab on any company or contact profile shows a full account statement — all invoices, payments, and credits in chronological order with a running balance. Download it as PDF for the client.

Overdue reminders

Oris Work auto-sends payment reminder emails at configurable intervals (e.g. 7 days before due, on due date, 7 days after due). Configure the schedule in Settings → Finance → Payment Reminders.

Related guides

Invoicing

Create, send, and track GST-compliant invoices.